At Seroli.pk, we are dedicated to ensuring that your orders are delivered in a timely and efficient manner. Please take a moment to review our order delivery policy to understand how we handle the shipping and delivery of your purchases:
1. Shipping Method:
- We use third-party shipping services to deliver your orders. Our standard shipping typically takes 3 to 5 working days for delivery.
2. Estimated Delivery Time:
- The estimated delivery time for your order will depend on your location. During the checkout process, you will be provided with an estimated delivery timeframe, which is calculated based on your shipping address.
3. Order Processing Time:
- Once you place an order with us, our team begins the order processing stage. This may include order verification, product preparation, and packaging. The processing time can vary depending on the specific products and order volume but typically takes 3 to 5 working Days. Please note that order processing does not include weekends and holidays.
4. Tracking Your Order:
- After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the status and location of your package in real-time.
5. Delays in Delivery:
- While we make every effort to ensure on-time delivery, certain factors beyond our control (e.g., adverse weather conditions, courier service delays, or other unforeseen circumstances) may lead to delivery delays. We appreciate your patience in such cases and assure you that we will work to resolve any issues promptly.
6. Delivery Address:
- Please ensure that the delivery address you provide during the checkout process is accurate and complete. We cannot be responsible for deliveries to incorrect or incomplete addresses.
7. Non-Delivery or Lost Packages:
- If, for any reason, your package is not delivered or marked as lost, please contact our customer support team. We will initiate a thorough investigation to locate your package and take the necessary steps to resolve the issue.
8. International Shipping:
- For international orders, please be aware that customs and import regulations in your country may affect the delivery timeframe. Additional customs fees or taxes may apply, and we recommend that you are aware of these potential charges.
9. Contact Us:
- If you have any questions or need assistance with your order delivery, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a seamless delivery experience.
Please note that this policy is subject to updates or changes. We encourage you to review it periodically.
Thank you for choosing Seroli.pk. We are committed to delivering your orders with care and efficiency, and we appreciate your trust in us.